Battling the Storm Within

Sunday, February 17, 2019

VA to Roll Out New Claims Appeals Process Next Week

Randy Reynolds, a veteran service representative with the Oklahoma Department of Veterans Affairs Claims and Benefits Division, speaks with a veteran. (Air Force/Kelly White)

In what Department of Veterans Affairs officials are calling the biggest change to its appeals process in decades, the department will launch a new system next week for veterans challenging their disability claims decisions.

The new process gives veterans three options for contesting their claims, with an eye toward drastically reducing the time it takes to receive a final decision.

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