Battling the Storm Within

Wednesday, November 19, 2014

Robert McDonald: Cleaning up the VA - Watch Video

The Secretary of Veterans Affairs tells Scott Pelley about his personal mission to reorganize the troubled agency for his fellow vets.
The following is a script of "Cleaning up the VA" which aired on Nov. 9, 2014. Scott Pelley is the correspondent. Guy Campanile, producer.

Tomorrow, the day before Veterans Day, the new head of Veterans Affairs will announce the biggest reorganization in the history of the VA, which comes after the agency's biggest fiasco. It was last spring that we learned that tens of thousands of vets were waiting months for medical care while managers cooked the books to hide the delays. The former secretary was forced out. Tonight we have the first interview with the new man in charge. Sixty-one-year-old Robert McDonald has no government or medical experience but he does know management. He was chief executive officer of Procter & Gamble, the largest consumer products company in the world. And we wanted to know how a soap salesman will go about cleaning up the VA.


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